United Airlines and the Free Market

Unless you have been living under a rock, you have seen the video of the man that was beaten and dragged from the United Airlines flight.  You’ve probably seen the internet responses to this incident, including responses by rival airlines.

Unfortunately, I will give an unpopular opinion:  United was within their rights to do so.  They issued a ticket with the condition that it could be revoked at anytime.  Once it was revoked, the man’s refusal to leave was criminal tresspassing, just like the crackhead who hangs around 7-11 and is asked to leave. In both cases, you call the authorities to remove them.

Now, to a more popular opinion:  What a dreadful policy you have, United!

Thankfully, the free market has spoken.  Boycotts, hilarious parodies, and a large drop in your stock prices.  Competing airlines have offered specials to suck away your customers.

A company is allowed to make dreadful policies, such as this, but they are not protected from its effects on their bottom line.

Now, the trick will be to keep the government out of the way, and let the free market take its course.  No bailouts for struggling airlines, no new legisliation about treatment by TSA agents, no false “consumer rights” about being allowed to squat on an airplane.

Let United figure out how to reconcile this awful policy in the eyes of the free market, or let them fail.

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